Effective Date: June 1, 2025

1. Parties & Acceptance

These Terms & Conditions ("Terms") govern your use of Electric Water’s website, products, and services (collectively, the “Service”), provided by Electric Water ("we", "us", or "Electric Water"). By accessing or using the Service, you agree to these Terms. If you do not agree, you should not use the Service.

2. Changes to Terms

We may update these Terms at any time. We’ll post the new version here with a revised “Effective Date.” Your continued use indicates your acceptance of the updated Terms.

3. Products & Orders

Scope: We sell water ionizers, replacement filters/parts, accessories, and related warranties/services.

Orders: Offer acceptance occurs when we confirm your order in writing or when we ship the product.

Price & Payment: Prices are in CAD unless stated otherwise. Payment is due at checkout.

Shipping & Delivery: We aim to deliver within estimated timeframes, but shipping times may vary. You bear any risk once products are with the courier.

4. User Obligations

By using our products and website, you agree that you will:

Provide accurate and complete information.

Use products only as directed in our documentation and guidelines.

Comply with applicable laws and local regulations.

5. Intellectual Property

All trademark, copyright, content, images, logos, and other proprietary material on our site and in our documentation remain our exclusive property. You may not copy, reproduce, distribute, or create derivative works without prior written permission.

6. Limitation of Liability

We make no guarantees regarding product performance beyond stated warranties.

To the fullest extent permitted by law, we (and our affiliates) aren’t liable for any indirect, incidental, or consequential damages, even if we knew they were possible.

Our maximum liability for any claim shall not exceed the purchase price of the relevant product.

7. Disclaimer of Warranties

Except as explicitly stated in our warranty policy, our Service and products are provided “a\s is” and “as available,” without warranties of any kind.

We disclaim all implied warranties, including merchantability and fitness for a particular purpose, to the fullest extent permitted by applicable law.

8. Privacy

Our Privacy Policy governs how we collect, use, and disclose personal information. You can view it [here] (link to privacy policy).

These Terms are governed by the laws of [Province/Territory], [Country: e.g., Canada], excluding conflict-of-law provisions.

Any dispute arising under these Terms must be resolved in the courts of [specified jurisdiction]. You consent to exclusive jurisdiction and venue there.

10. Termination

We may suspend or terminate your access to the Service or cancel orders at any time for breach of these Terms or for any other reason without prior notice. Obligations accrued prior to termination will survive.

11. Force Majeure

We are not liable for failure or delay in performing obligations if caused by events beyond our reasonable control, such as natural disasters, war, government restrictions, or supplier issues.

12. Severability & Waiver

If any part of these Terms is found unenforceable, the remainder shall remain in effect. Failure to enforce any provision does not constitute waiver.

13. Whole Agreement

These Terms, along with any referenced documents (e.g., Warranty Policy, Privacy Policy), form the entire agreement between you and Electric Water pertaining to the Service.

14. Contact Information

For inquiries about orders, repair, support, or these Terms, contact:

Electric Water

Email: support@electricwater.ca

Address: Suite #300 9850 King George Blvd 3rd Floor Surrey, BC V3T 0P9 Canada

Phone: 1-778-200-8679